Reduce to 1 . Forcing a single chunk helps stabilize HLS stream reads. 2. Refresh the Link Using a Browser Extension
JDownloader is a Java-based application. An outdated Java version can cause all sorts of unpredictable errors. Visit java.com to download and install the latest version for your operating system.
: HLS downloads in JDownloader cannot be resumed if stopped. If a single segment fails during the process, the entire download often enters a permanent error state.
If you are using a premium account, your login credentials fixes most remaining cases. Only when the file hoster is actively under maintenance (rare) will you need to wait for server-side resolution. jdownloader segment not loaded new
This forces the downloader to aggressively retry broken links and stitch the final video file together regardless of minor missing frames. Summary Checklist Action Step Target Issue Success Rate High-speed connection drops Grab URL via Addon Expired session or token token mismatch Clear App Core files Broken internal FFmpeg or core plugin loop Switch to yt-dlp CLI Permanent server-side missing data segments If you need more help, let me know: Workarond to "PluginException: Segment:XXX not loaded" #16
Are you seeing this error on ? Do you have a VPN active while downloading?
If JDownloader continues to fail, tools that are more "forgiving" of missing segments, like Reduce to 1
I can provide tailored settings or specific command lines to help you bypass that exact site's restrictions. Share public link
JDownloader uses FFmpeg to process and merge HLS segments. A misconfigured or outdated FFmpeg installation can cause errors. Reinstall FFmpeg and ensure JDownloader's Settings > Advanced Settings > FFmpegSetup.path points to the correct executable.
The message "Segment not loaded (new)" indicates that: Refresh the Link Using a Browser Extension JDownloader
: If the error persists across different links, your installation may be corrupted. Close JDownloader, delete the core files (excluding settings/backups), and download a fresh JDownloader.jar to trigger a clean update.
If a segment cannot be downloaded, JDownloader will usually halt the entire download to prevent you from getting a corrupt file. You can adjust settings to attempt to bypass the stuck segment: In JDownloader, go to > Advanced Settings . Search for HLS or segment settings.