Infortrend Warranty Check (PREMIUM)

If you are a registered user, you can also log in to the to view all registered devices and their respective warranty statuses in one dashboard. Understanding Infortrend Warranty Terms & Conditions

| Feature | Description | | :--- | :--- | | | Extend the standard hardware and software support from 3 years up to 5 years. | | Service Upgrade Options | Upgrade to enhanced support tiers: • Advanced: Next Business Day (NBD) part dispatch. • Premium: 4-hour on-site technical service. • Platinum: Technician on-site within 4 hours. | | Extension & Upgrade Combo | Combine a longer term (e.g., 5 years) with an upgraded service level (e.g., Next Business Day Advanced Replacement). |

Alex didn't start by digging through old paper files. Instead, he pulled out his phone and opened the Infortrend Quick Service App . By scanning the QR code on the chassis and entering the system’s IP address, the app automatically scanned for errors. Within minutes, Alex had a diagnostic report ready to send directly to the Infortrend support team. Step 2: Verifying the Shield infortrend warranty check

To check your , you must typically provide your product's Serial Number or Service ID through the official Infortrend Service Center . Most Infortrend hardware comes with a standard three-year hardware limited warranty . How to Check Your Infortrend Warranty

Validating coverage ensures you are not paying out-of-pocket for defective hardware covered by the manufacturer. Step-by-Step: How to Check Infortrend Warranty If you are a registered user, you can

The specific level of entitlement tied to that serial number.

Infortrend provides a comprehensive standard warranty, but it is important to understand what is covered. • Premium: 4-hour on-site technical service

| Coverage Aspect | What's Included | What's Not Included / Exceptions | | :--- | :--- | :--- | | | Free from defects in material and workmanship for three years after delivery | Non-Infortrend products, peripherals, or software | | Batteries | Covered for a standard warranty period of two years | (N/A) | | SSD Drives | Standard 3-year term or until maximum TBW limit is reached, whichever is earlier | (N/A) | | Replacement Parts | 90 days or remainder of the original warranty period (whichever is longer) | (N/A) | | EonAI Products | One-year limited warranty | (N/A) |