: v3600 is an older version of the service tool. Newer printers may require more recent versions like v4718 or v5302 to function correctly.
The Service Tool v3600 will not recognize your printer under normal operating conditions. You must manually force the hardware into before opening the software.
Most legitimate versions of Canon Service Tools are locked. When you try to reset the counter, the software may prompt for a "Key" or stop working entirely. To use the full functionality, technicians often need a USB Hardware Key (Dongle) or a specific "Key Generator" (crack).
Turn the printer, but leave it connected to the power outlet.
While resetting the software counter gets your printer running instantly, it does not physically disappear the ink. The waste ink pads inside the base of the machine are actual physical sponges.
While still holding the Power button, press the button 5 times consecutively. Release the Power button.
: Reads, writes, and clears the printer's electronically erasable programmable read-only memory.
MG2120, MG2140, MG2240, MG2250, MG2440, MG3140, MG3240, MG4140, MG5140, MG5240, MG5340, MG6140, MG8140.
The printer should respond by flashing its LED, and the program will show "A function was finished." to confirm the ink count is now set to 0. Turn off the printer and turn it back on. Troubleshooting & Important Notes
Works on many older, yet still popular, Canon PIXMA G, MG, MP, and iP series printers.
If you frequently run into waste ink issues, consider upgrading to newer Canon models (such as certain Maxify or G-Series MegaTank printers). These models feature user-replaceable maintenance cartridges (like the MC-G02), which can be swapped out instantly without needing software tools or service technicians. Conclusion
Ensure you are downloading from a trusted source, as many "free" tools online contain malware PrinterKnowledge .
, the printer is likely not in Service Mode. Ensure the power light is steady before opening the tool. Physical Maintenance:
If you own a Canon PIXMA inkjet printer, you may eventually encounter the dreaded or the "Waste Ink Absorber Full" message. This message typically appears after a long period of heavy printing, indicating that the sponge pads that collect excess ink have reached their capacity.
